Shipping Policy

Hi Babe, 
Unfortunately, we are not responsible for any packages if they are lost or stolen. If your package is marked as delivered and you did not receive it, you will have to file a claim with the shipping carrier.
All items are handmade to order and will be shipped out within 5-7 business days with the exception of customized items and pre-order items. 
Customized items will be shipped within 7-15 business days. 
Pre-order items will ship on specified date, located in the item description. 

Sincerely, 
Dortché Team 
xoxo